PRIVACY POLICY
1. INTRODUCTION
At La Ruta, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products and services.
2. DATA CONTROLLER
The data controller responsible for your personal data is Juan Enrique Rosales Campos, operating as a Sole Trader under the trading names La Ruta Travels, La Ruta Coffee, and La Ruta Magazine.
- ICO Registration Number: C1911920
- Contact Email: info@larutatravels.com
3. THE DATA WE COLLECT
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: First name and last name.
- Contact Data: Email address, delivery address, billing address, and telephone number.
- Transaction Data: Details about payments to and from you and other details of products (Magazine or Coffee) and services (Tours) you have purchased from us.
- Technical Data: IP address, browser type and version, and usage data regarding how you use our website.
- Travel Data: For bookings through La Ruta Travels, we may request additional information such as passport details, emergency contacts, or specific dietary requirements.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we use your data for:
- Contract Fulfilment: Processing and delivering your magazine subscription or coffee orders.
- Travel Management: Organising and managing your bespoke tours in Central America.
- Marketing: Sending you updates and news from La Ruta Magazine (only if you have provided explicit consent/opt-in).
- Legal Obligations: Complying with our statutory and tax obligations in the United Kingdom.
5. DISCLOSURES OF YOUR PERSONAL DATA
We do not sell your data to third parties. However, we may share your information with trusted service providers, including:
- Secure payment processors (e.g., Stripe, PayPal).
- Courier and postal services for the delivery of the magazine and coffee.
- Local tour operators and accommodation providers for the management of your La Ruta Travels bookings.
6. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
7. YOUR LEGAL RIGHTS
Under the UK GDPR, you have rights in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing. You also have the right to withdraw your consent at any time.
We are committed to protecting your personal data. Our organisation is registered as a data controller with the UK Information Commissioner’s Office (ICO) under registration number ZC126457.
8. COOKIES
Our website uses cookies to distinguish you from other users and improve your browsing experience. You can set your browser to refuse all or some browser cookies, but please note that some parts of this website may become inaccessible or not function properly.
9. CHANGES TO THIS POLICY
Any changes we make to our privacy policy in the future will be posted on this page.